Privacy Policy

Last updated: 8 July 2025

1. Who We Are

This website is operated by Marseb Kitchen Ltd, trading as Marseb Filipino Cuisine & Milk Tea.
📍 20 High Street, Goldthorpe, Rotherham S63 9LR, UK
📧 marsebfilcuisine24@gmail.com
📞 01709 296616

We are committed to protecting your privacy and personal information in compliance with UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following data:

Your name, email, and phone number (when you contact us, subscribe, or place an order)
Order details and preferences
Technical data including your IP address, browser, and device type (via cookies)

3. How We Use Your Information

We only use your data when allowed by law, typically to:

Respond to your enquiries or messages
Fulfil food orders or service requests
Improve website performance and user experience
Send marketing or promotional emails (only if you give consent)

4. Legal Basis for Using Data

We use your data under the following legal grounds:

Consent – for newsletters or optional cookies
Contract – to process orders and respond to contact forms
Legal obligation – for accounting, tax or legal records
Legitimate interest – to improve our services and protect our business

5. Cookies

Our site uses cookies to enhance your experience. These include:

Essential cookies – for basic functionality
Analytics cookies – to help us understand site usage
Marketing cookies – for promotions (only with your consent)

When you first visit our website, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Object to or restrict data processing
Lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any of your rights, please email us at:
📧 marsebfilcuisine24@gmail.com

7. Data Security & Retention

We keep your data secure with appropriate safeguards and only store it for as long as necessary for the purpose collected.

8. Third Parties

We do not sell or rent your personal data. However, we may share your information with trusted service providers (e.g. payment processors or delivery platforms) to complete your transaction.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Please check back occasionally for updates.